Flaming Profanities is a really kick ass Hand Made business creating our funky gear in Qld , Australia
Production times: Our standard production time on your order is approx 14 business days. Plus delivery.
Please note, during busy times and high-volume order periods this can increase. We work our asses off, please be mindful that we are a handmade business. We do not import mass-produced shit. Most orders are printed on demand.
Shipping methods: We ship via Aramex and Australia Post. Whom we select is dependent on delivery times, costs, and weight of the parcel. If you have a preference, please let us know. If you use a PO box, your delivery will come with Australia Post.
– majority of our parcels require a signature on delivery. Some Australia Post parcels are safe dropped. Please let us know if you prefer a signature.
– If you are not in attendance at time of delivery, the courier will leave a calling card for you to arrange redeliver. Or advise you of their pick-up location. If you have not contacted them within their stated time frame the parcel will be returned to us. We are happy to resend but further delivery charges will apply. If there is an error with the input of the delivery address, we will resend at no cost of course.
At this stage we are only shipping to Australia, New Zealand USA and Canada. All other countries must email us with desired order for a shipping quotation.
International shipping is shipped with either Australia Post – regular with tracking via email and text or Via Aramex with tracking via email and text.
We charge a flat rate to our international customers.
Please be aware that Australia Post can be a little slower with shipping during these times with less flights and border restrictions. Always allow at least 1-3 weeks for your items to arrive.
Returns: We accept returns of faulty goods within 14 days of purchase. However we request you advise us of fault immediately. Email email@example.com with photos and we will organise a replacement as soon as possible (production times may occur).
Return of goods (non faulty and change of mind) will incur return shipping charges. At cost price.
Non-receipt of goods:
We are a friendly bunch here, and we love good fucking customer service. If your parcel has gone AWOL, we like to remedy quickly. We will always replace promptly. Have a chat to us. 😀 Shoot us a (friendly) email and we will always do our best to resolve in a polite and prompt manner.
If you require a cancellation of your order we reserve the right to charge a 10% restocking fee at our discretion.
Return of goods (non faulty and change of mind) will incur return shipping charges. At cost price and the above restocking fee. We reserve the right to refuse returns of personal use items and garments for sanitary purposes.
Please ensure all items are returned unused, unworn and as received.